Mobile Banking

3 Ways to Bank by Phone

Mobile Banking allows anyone with an Online Banking account to access their account information from a mobile phone. Mobile Banking offers three ways to access your accounts:

  1. Download an application to your phone.
  2. Use a mobile browser on your phone.
  3. Send a text message.

You can choose any or all of these options, depending on the capabilities of your mobile phone.

Mobile App

You can use our Mobile Banking app to:

  • Check your account balances.
  • Review recent account activity.
  • Transfer money between accounts.
  • Pay bills.
  • Find ATM and branch locations.

To download the mobile app, your phone must have an operating system that supports application downloads and may require a data services plan. Click the link below that corresponds with your phone’s operating system.

Mobile Browser Service

Similar to our mobile app, you can use your mobile browser to:

  • Check your account balances.
  • Review recent account activity.
  • Transfer money between accounts.
  • Pay bills.
  • Find ATM and branch locations.

To use the mobile browser service, your phone must have an Internet browser and may require a data services plan. You access the Mobile Banking website from a link that we send you during registration.

Text Messaging Services

You can use our text messaging service to:

  • Check your account balances.
  • Review recent account activity.
  • Find ATM and branch locations.

To use the text messaging service, your phone must send and receive text messages. Most mobile phones are capable of sending and receiving text messages, so your phone is most likely compatible with Mobile Banking. Please note that some mobile service carriers charge for outgoing text messages or for each message sent and received. Some mobile carriers also block short codes from text messages, so you will want to check that if any issues arise.

Mobiliti Tutorials

Login & App Overview

Check Balances & Transfer Funds

Mobile Check Deposit

Mobiliti FAQ

Is Mobile Banking secure?

To ensure the safety and privacy of your account information, we provide some key security features in Mobile Banking:

  • Unique Activation Code — We send you a unique activation code to verify your phone number. This code associates your mobile phone with your account. This verification also lets you know your mobile phone number has been successfully registered in our system.
  • Authentication — You are authenticated for every interaction with Mobile Banking.
  • Encryption — We use 128-bit encryption for all transactions.
  • Auditability — We provide full audit capabilities through event logs and event-based reporting.
  • No Identifiable Information — We don’t return any personally identifiable information in a text message, such as your full account number, e-mail address or personal address. We never ask for or include your user ID or password in any message we send.

Is my personal or financial information stored on my phone?

No. We don’t save any files with your personal or financial information on your phone. That information stays strictly within online banking.

For some phones, such as a BlackBerry, we have logo and branding files that we copy to your phone. Those files do not contain any personally identifiable information.

Are there fees to use Mobile Banking?

We don’t charge fees to access or use Mobile Banking. You should contact your mobile service carrier for information about fees associated with sending or receiving text messages or accessing the Internet from your mobile phone.

Which accounts can I access in Mobile Banking?

You can access any account you’ve set up in Online Banking. When you register for Mobile Banking, you can choose which accounts you want to access.

What if my phone number changes?

If your mobile phone number changes, go to Online Banking and access the Mobile Banking pages. On the My Phones page, find the old phone number and select the option Change My Phone Number.

What if my phone is lost or stolen?

If your mobile phone is lost or stolen, no one can access your account without knowing your password and, in some cases, your unique username. To prevent unauthorized access to your account, you can deactivate your phone in Mobile Banking. Go to Online Banking and access the Mobile Banking pages. On the My Phones page, find the phone number and select the option Stop Using This Phone for Mobile Banking.

Do I have to agree to the Terms and Conditions to use Mobile Banking?

Yes, you must read and accept our terms and conditions. If you have any questions about the points of our terms and conditions, call 608-325-7766.

Can I register multiple users to the same phone?

For security reasons, only one user can register per phone. However, once you complete the registration process, you can add more phones to your account.

What are the acceptable characters for the username and password in Mobiliti?

For username:

ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz0123456789!$@-_\&’:;()|/?=

For password:

ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz0123456789`&{}[]\><,.*?!@#$%^()-_+=~:;”

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Talk to one of our expert Mortgage Officers to help make your homeownership dream a reality.

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(608) 329-2054 | NMLS ID: 523674

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VP - Mortgage & Commercial Lender | Monroe Branch

(608) 329-2067 | NMLS ID: 463073

Debra Severson

VP - Branch Manager | Blanchardville Branch

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Mortgage & Consumer Lender | Darlington Branch

(608) 773-3023 | NMLS ID: 2319847

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I have been doing business with Woodford State Bank for 38 years with no problems. Yes, their service is that good. Small town bank that can serve you right away with anything.

Steve and Laurie

During the past year, our company has been working with Scott, Erik, Val and Rory. I can say that we have been more than satisfied with their services. With their expertise, they helped us through our PPP Loan process from start to finish. They took the time to answer all of our questions in detail and within a timely manner.

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Your service is amazing. I was working with another large, national bank that took over 90 days, and I eventually canceled. Woodford State Bank made the process extremely smooth and easy.

Jennifer

Woodford State Bank has the resources and drive to satisfy the needs of their customers. They went to great lengths to secure the best possible terms for Sugar River Cold Storage. I highly recommend them for all your personal and commercial needs.

Kody, President of Sugar River Cold Storage, Inc.

I want to express my appreciation for the excellent customer service your employees continually display. I am always welcomed with a warm smile and a personal greeting. Thank you for your great leadership and community involvement. It is a pleasure to bank with you and all the great employees at Woodford State Bank.

Greg

Woodford State Bank has been the bank of RBS Activewear, Inc. for over 30 years. It has helped us grow our business as well. We recently started working with Cole. He is professional and easy to work with. We plan to continue to work with them for all our future business needs.

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I want to thank each and every person that I have been in contact with during my refinance and transfer of my home loan. During a stressful time for our world, this was made easier by the wonderful and efficient employees at Woodford State Bank. I feel content and secure knowing our forever home is in your hands!

Pam

I have worked with Michelle to refinance all three of my rental properties this year. She’s very prompt in returning my calls, looking into options for me and keeping me up to date on the progress as we went along. Woodford State Bank was great to work with, and I look forward to working with them in the future.

Sarah

The employees of Woodford State Bank are incredibly giving and creative supporters of Big Brothers Big Sisters of Green County! We always look forward to their participation in our Bowl for Kids’ Sake events because they have and share such wonderful community spirit, both internally and outwardly. Our agency is grateful for such amazing support, especially throughout the past pandemic months. Our matches, board and staff thank you all for your support!

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